Accessibility.

Almost unique in the commercial insurance industry is the availability of Harco's decision makers to the insureds. The Regional Sales Manager, the Underwriter, and the entire underwriting team work together to answer customer questions and to provide timely decisions and personal customer service whenever needed. While most companies attempt to shield their home office staff from "interruptions" by customers, Harco's underwriting teams thrive on providing direct, personal customer service.

Loss Control.

Harco provides Loss Control services, because even insured losses create overall higher operating expenses for the insured. Loss Control Consultants inspect insureds' locations and make recommendations to reduce loss potential. They also provide training films, safety literature, and on-site training sessions.

Claims.

Harco's claims representatives strive to make their service the best in the industry. They understand the transportation industry, and they know that every day off the road is more than an inconvenience. It's the customer's livelihood. Harco has nationwide toll free numbers for 24-hour-a-day reporting, and adjusters will contact the customer within 24 hours of receiving the assignment. Whenever possible, Harco's payment check is at the repair facility before the repairs are completed, so there is no delay in getting a truck back to work.